K2C9 Communication Difficulties

K2C9 – Communication difficulties that may exist and how these can be overcome.

Barriers to effective communication:

• Hearing difficulties or deaf.
• Poor vision or blind.
• Ill health.
• Special educational needs.
• Physical disability.
• Poor language skills or English as an additional language.
• Environment factors.
• Background noise or high levels of noise.
• Poor vision within the setting.
• Environment too hot or too cold i.e. uncomfortable temperature.
• Disruptive child.
• Time of day i.e. tiredness.
• Stress levels i.e. not organised, staff shortages.
• Lack of privacy.
• Interferes from others.

Personal Aspects:

• Negative body language.
• Talking over you.
• Poor listener.
• Unwell.
• Facial expressions.
• How you look i.e. untidy.
• Recognition.
• Signals, tone of voice i.e. aggression, rudeness.
• Speech level of understanding.
• Interrupting.
• Patronising, talking down to you.
• Hand gestures and movements.

You may find these resources useful when completing the course.

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This post is part of the 201 Contribute to positive relationships • NVQ Level 2 section, which forms the Childcare Learning And Development website.